Visit 01 — Complaint Full
Jul 14, 2026
Disposition
Follow-up - Admin. complaint recommendedNo violations on record for this visit
This visit closed with no further action required.
Source: State of FloridaState inspection document
License No. 2611566|Public Food Service Establishment|Duval County, FloridaInspected Jul 14, 2026
State of Florida Inspection Record
SUBWAY
5351 NORMANDY BLVD, JACKSONVILLE, FL 32205
State inspectors have documented 5 high-priority violations at SUBWAY over the past year. That's the kind that can make you sick. Consider the alternatives below. The trailing-year record shows 28 violations, including 5 high-priority and 0 Emergency Orders of Closure.
Serious
38.2
Trailing year of inspections
How this kitchen compares
Against JACKSONVILLE
Scores higher than 19% of the 2323 inspected restaurants in JACKSONVILLE on the trailing-year record.
Against Duval County
5 high-priority violations on the trailing-year record — above the Duval County average of 3.3.
This kitchen5
County average3.3
Above county average
Computed from the trailing-year records of all inspected restaurants in the same city and county. Official State of Florida inspection data — scores calculated by this site.
The Inspection Record
9 inspectionsFull available history. The score uses only the most recent 365 days — older visits are shown for context, not counted.
Visit 02 — Complaint Full
Jul 13, 2026
Disposition
Administrative complaint recommendedRoaches, rodents, flies, or other pests present — or doors and openings that let them in not protected.
High-priority×2
Food held, cooled, cooked, or reheated outside safe temperatures, letting dangerous bacteria multiply.
High-priority
Hands not washed or gloves not changed when required, or employees eating, drinking, or smoking in food areas.
High-priority
Cleaning chemicals or other toxic substances unlabeled or stored where they can reach food.
High-priority
Missing or expired food manager certification, or employee food-safety training not documented.
Intermediate×2
Food-contact or nonfood-contact surfaces improperly designed, constructed, maintained, or located.
Basic
Plumbing not installed or maintained properly — leaks, mop sink issues, unserviced water filters, or missing backflow prevention.
Basic
Inadequate lighting, or bulbs over food areas not shielded or shatter-protected.
Basic
Source: State of FloridaState inspection document
Visit 03 — Routine - Food
Mar 31, 2026
Disposition
Follow-up inspection · Compliance recordedCall Back - CompliedNo violations on record for this visit
This visit closed with no further action required.
Source: State of FloridaState inspection document
Visit 04 — Routine - Food
Jan 29, 2026
Disposition
Warning IssuedRoaches, rodents, flies, or other pests present — or doors and openings that let them in not protected.
High-priority×2
Food held, cooled, cooked, or reheated outside safe temperatures, letting dangerous bacteria multiply.
High-priority
Water not safe, or hot (100°F) and cold water not available under pressure.
Intermediate
Handwash sink missing, blocked, or used for other purposes, or missing soap, towels, or the handwash sign.
Intermediate
Missing or expired food manager certification, or employee food-safety training not documented.
Intermediate
Plumbing not installed or maintained properly — leaks, mop sink issues, unserviced water filters, or missing backflow prevention.
Basic
Inadequate lighting, or bulbs over food areas not shielded or shatter-protected.
Basic
Source: State of FloridaState inspection document
Earlier history — outside the scoring window
Visit 05 — Complaint Full
Oct 14, 2025
Disposition
Follow-up inspection · Compliance recordedCall Back - CompliedNo violations on record for this visit
This visit closed with no further action required.
Source: State of FloridaState inspection document
Visit 06 — Complaint Full
Oct 7, 2025
Disposition
Warning IssuedFood held, cooled, cooked, or reheated outside safe temperatures, letting dangerous bacteria multiply.
High-priority
Hands not washed or gloves not changed when required, or employees eating, drinking, or smoking in food areas.
High-priority
Food-contact or nonfood-contact surfaces improperly designed, constructed, maintained, or located.
Basic×2
Missing hair or beard restraint, dirty work clothes, jewelry, or painted/artificial fingernails during food prep.
Basic
Surfaces that touch food — cutting boards, ice bins, dish racks — soiled or not sanitized.
Basic
Shelves, counters, handles, or equipment exteriors soiled with grease, debris, or dust.
Basic
Garbage overflowing or uncovered, or the premises not maintained.
Basic
Inadequate lighting, or bulbs over food areas not shielded or shatter-protected.
Basic
Employee jackets, phones, drinks, or other personal items stored where they can contaminate food.
Basic
Source: State of FloridaState inspection document
Visit 07 — Routine - Food
Mar 18, 2025
Disposition
Follow-up inspection · Compliance recordedCall Back - CompliedNo violations on record for this visit
This visit closed with no further action required.
Source: State of FloridaState inspection document
Visit 08 — Routine - Food
Jan 13, 2025
Disposition
Warning IssuedMissing or expired food manager certification, or employee food-safety training not documented.
Intermediate
Garbage overflowing or uncovered, or the premises not maintained.
Basic×2
Food-contact or nonfood-contact surfaces improperly designed, constructed, maintained, or located.
Basic
Inadequate lighting, or bulbs over food areas not shielded or shatter-protected.
Basic
Source: State of FloridaState inspection document
Visit 09 — Routine - Food
Jan 18, 2024
Disposition
Inspection Completed - No Further ActionCleaning chemicals or other toxic substances unlabeled or stored where they can reach food.
High-priority
A sick or symptomatic employee present, or staff unaware of when illness bars them from working with food.
Intermediate×2
Handwash sink missing, blocked, or used for other purposes, or missing soap, towels, or the handwash sign.
Intermediate
Floors, walls, ceilings, or attached equipment dirty, damaged, or poorly vented.
Basic×3
Surfaces that touch food — cutting boards, ice bins, dish racks — soiled or not sanitized.
Basic×2
Inadequate lighting, or bulbs over food areas not shielded or shatter-protected.
Basic
Employee jackets, phones, drinks, or other personal items stored where they can contaminate food.
Basic
Source: State of FloridaState inspection document
What the violations mean
Violation categories, explained
Every violation on this record falls into one of the state's standardized categories. Here is what each category covers and why inspectors check for it — in plain English, with the trailing-year count for this kitchen.
No live pests — roaches, rodents, flies — and no gaps that let them in: doors, screens, and outer openings must be protected. Pests move between waste areas and food-prep surfaces, carrying bacteria with them, which is why live activity is among the most serious findings on the form.
On this record, the category appears in 2 of the 4 trailing-year inspections. The written details for each entry are in the state inspection documents linked above.
† Item numbers refer to the State of Florida’s standardized inspection form; the same item recurring across visits indicates an unresolved problem. Severity groupings and the sanitation score are explained in How it works.
Check our work
The inspection record above comes straight from the state's files.
Dirty Dish List is built from public inspection data published by the Florida Department of Business and Professional Regulation. The inspection dates, dispositions, and violations on this report card mirror what the state has on file for License No. 2611566 — you can read the original documents yourself and compare.
Official State of Florida inspection records Opens myfloridalicense.com — the state's public inspection search
Official State of Florida inspection data — scores calculated by this site